Terms of Service

Agreement to Terms

These Terms of Service govern your use of odysseeypriimese's website and luxury travel curation services. By accessing our website or using our services, you agree to be bound by these terms and our Privacy Policy.

odysseeypriimese is a luxury travel curation company headquartered in Singapore, specializing in bespoke adventure experiences, floating palace cruises, and transformative sabbaticals. Our services are designed for discerning travelers seeking extraordinary journeys crafted with meticulous attention to detail.

If you do not agree to all terms and conditions, please do not use our website or services. We reserve the right to update these terms at any time, and your continued use constitutes acceptance of any changes.

1. Definitions

"Company," "We," "Us," "Our"

Refers to odysseeypriimese, a luxury travel curation service based in Singapore.

"User," "You," "Your"

Refers to any person accessing our website or using our services.

"Services"

Refers to our travel curation services including adventure planning, cruise coordination, and sabbatical organization.

"Website"

Refers to our online presence and all associated digital platforms.

"Content"

Includes all text, images, videos, designs, and materials on our website and in our services.

"Agreement"

These Terms of Service and any additional agreements for specific services.

2. Use of Services

Eligibility Requirements

Users must be at least 18 years old to engage our services
Account registration may be required for certain services
Users must provide accurate and current information
Services are intended for personal use only

Service Scope

Our services include luxury travel planning, coordination, and support for:

Bespoke Adventure Curation: Custom adventure experiences with safety protocols and expert guides
Floating Palace Cruises: Intimate luxury river cruise experiences with cultural immersion
Transformative Sabbaticals: Extended travel programs combining personal growth and cultural learning

User Responsibilities

Maintain confidentiality of account information and passwords
Provide accurate health, fitness, and travel preference information
Comply with all local laws and regulations during travel
Follow safety guidelines and instructions provided by guides and operators

3. Prohibited Uses

Users may not engage in any of the following prohibited activities:

Legal Violations

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Engage in fraudulent activities
• Attempt to circumvent security measures

Harmful Conduct

• Harass or harm other users or staff
• Transmit malicious code or viruses
• Attempt unauthorized access to systems
• Interfere with website functionality

Commercial Misuse

• Use services for commercial purposes without authorization
• Resell or redistribute our services
• Extract data for competitive purposes
• Impersonate our company or staff

Content Violations

• Post or transmit inappropriate content
• Violate privacy rights of others
• Share false or misleading information
• Upload content containing malware

Violation Consequences: Prohibited activities may result in immediate service termination, legal action, and financial liability for damages caused.

4. Intellectual Property Rights

Our Content

All content on our website and in our services, including text, graphics, logos, images, software, and multimedia content, is the property of odysseeypriimese or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Limited license granted for personal use only
No reproduction without written permission
Commercial use prohibited without authorization
Modification or derivative works not permitted

User-Generated Content

When you submit content to us (reviews, photos, feedback), you grant us a worldwide, royalty-free license to use, reproduce, and display such content for business purposes while retaining your ownership rights.

Third-Party Content

We acknowledge and respect third-party intellectual property rights. Our website may contain links to external sites or content owned by third parties, and we do not claim ownership of such materials.

5. Service-Specific Terms

Travel Curation Services

Service Delivery

• Planning and coordination services
• 24/7 support during travel periods
• Emergency assistance and problem resolution
• Liaison with service providers and partners

Payment Terms

• Service fees due upon booking confirmation
• Travel costs billed separately
• Payment methods: bank transfer, credit card
• Currency: Singapore Dollars (SGD)

Important: Service fees cover planning and coordination expertise. Actual travel costs (accommodations, transportation, activities, meals) are quoted separately based on your specific itinerary and preferences.

Cancellation & Refund Policy

Cancellation Period	Service Fee Refund	Travel Cost Refund
More than 90 days before travel	80% refunded	Subject to partner policies
60-90 days before travel	50% refunded	Subject to partner policies
30-59 days before travel	25% refunded	Subject to partner policies
Less than 30 days	No refund	Subject to partner policies

6. Disclaimers and Limitations of Liability

Service Disclaimers

• Services provided "as is" without warranties of any kind
• No guarantee of specific results or experiences
• Weather, natural disasters, and force majeure events may affect travel plans
• Third-party service providers operate under their own terms and conditions

Limitation of Liability

Our liability is limited to the service fees paid for the specific service. We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Acts or omissions of third-party service providers
• Changes in travel regulations or requirements

• Personal injury or property damage during travel
• Flight delays, cancellations, or schedule changes
• Currency fluctuations or exchange rate changes
• Political instability or security issues

Travel Insurance Requirement

Comprehensive travel insurance is strongly recommended and may be required for certain services. Insurance should cover medical expenses, trip cancellation, personal liability, and adventure sports activities where applicable.

7. Dispute Resolution

Initial Resolution Process

1

Direct Communication

Contact our customer service team to discuss concerns and seek resolution through direct communication and good faith negotiations.

2

Mediation

If direct resolution is not achieved, disputes may be referred to mediation through the Singapore Mediation Centre or another mutually agreed mediator.

3

Arbitration

Unresolved disputes shall be settled by arbitration in Singapore under the Singapore International Arbitration Centre (SIAC) rules.

Governing Law

These terms are governed by Singapore law, and Singapore courts have jurisdiction over any disputes that cannot be resolved through arbitration.

8. Termination

Termination by User

• Cancel services with appropriate notice
• Close account at any time
• Subject to cancellation policies
• Outstanding payments remain due

Termination by Company

• Immediate termination for violations
• Termination with notice for convenience
• Suspension for investigation purposes
• Refund based on services received

Effects of Termination

Upon termination, your right to use our services ceases immediately. Provisions regarding intellectual property, limitation of liability, and dispute resolution survive termination. Any outstanding payments become immediately due and payable.

9. General Provisions

Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated via email or website notice. Continued use after changes constitutes acceptance of updated terms.

Entire Agreement

These terms, together with our Privacy Policy and any service-specific agreements, constitute the complete agreement between you and odysseeypriimese regarding the use of our services.

Severability

If any provision of these terms is found to be unenforceable, the remainder shall continue in full force and effect. Unenforceable provisions will be modified to reflect the original intent while remaining enforceable.

No Waiver

Failure to enforce any provision of these terms does not constitute a waiver of that provision or any other provision. All rights and remedies are cumulative and may be exercised at any time.

Assignment

You may not assign or transfer your rights under these terms without our written consent. We may assign our rights and obligations to any party without restriction.